Muskogee County EMS

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Satisfaction Survey

Last year Muskogee County EMS responded to over 20,000 calls. Our goal is to provide the highest level of care on each and every call. Your answers are very important in helping us to achieve our goal. By taking a moment to let us know how we are doing you are helping us to be the best ambulance service we can be!

Satisfaction Survey

Please provide us with your contact information.

Name (optional):

Phone:

Email:

Who was transported?

Family Member

Friend

Date of Transport

Was the transport for an emergency or non-emergency?

Emergency

Non-emergency

1. How helpful was the person who answered yuor phone call for an ambulance?

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A = Not Applicable

2. Did the medics explain things to your satisfaction?

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A = Not Applicable

3. Did the medics treat your illness or injury to your satisfaction?

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A = Not Applicable

4. Did the medics treat your pain appropriately?

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A = Not Applicable

5. What was your overall opinion of your experience with Muskogee County EMS?

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A = Not Applicable

6. Muskogee County EMS ambulance personnel were polite and respectful

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A = Not Applicable

7. Muskogee County EMS ambulance response time met or exceeded my expectations

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A = Not Applicable

8. Muskogee County EMS medics had a professional appearance

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A= Not Applicable

9. The Muskogee County EMS ambulance was clean and well organized

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A= Not Applicable

10. Questions were answered to my satisfaction

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A = Not Applicable

11. My interactions with all Muskogee County EMS staff were handled professionally

5= Excellent

4= Good

3= Fair

2= Below Average

1= Poor

N / A = Not Applicable

Specifically, what was something excellent that we did during your time with us? Max: 500

What, if anything, could we do better next time? Max: 500

MUSKOGEE COUNTY EMS

Satisfaction Survey

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