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Communications Center


dispatcher at computer

Muskogee County Emergency

Medical Service

Communications Center...






The Muskogee County EMS Communications Center is fully accredited by the National Academy of Emergency Dispatch (NAED) as a “Center of Excellence.”


   Our communications personnel are certified Emergency Medical Dispatchers (EMD’s) and may also have backgrounds as Emergency Medical Technicians, Paramedics, Registered Nurses and/or Emergency Medical Responders (EMR’s). 


   The Communications Center utilizes a computer-aided dispatch (CAD) system.  When an emergency call comes in, a certified dispatcher takes the call and provides pre-arrival instructions to the caller in order to care for the patient before the ambulance arrives.  At the same time, a second dispatcher is notifying the Paramedics and EMT’s of the call and providing directions to the patient’s location.


   Other job duties of the Communications Center staff consists of answering and relaying radio traffic, arranging non-emergency transfers, and coordinating efforts between multiple agencies in a variety of emergency situations.  There are not many careers that are as demanding, yet fulfilling, as that of the Emergency Medical Dispatcher. 

Click here for more information on dispatch certification

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